Got Questions?

We've got answers!

  • What are your hours?

    HAHS is open to the public Tuesday from 12 pm-6 pm, and Wednesday - Saturday 12pm - 5 pm. We are closed to the Public on Sundays and Mondays.


    ** All other hours by appointment only**

  • How do I make a monetary donation?

    Donations can be made  in person, online, over the phone at 607-324-1270 ext 0, or a check may be mailed in.


    All checks can be made out to Hornell Area Humane Society, and can be mailed to:


    Hornell Area Humane Society

    7649 Industrial Park Road

    Hornell, NY 14843

  • Can I donate new or used supplies to you?

    Of course!


    We accept both new and gently used supplies as donations.


    Donate new supplies by shopping one of our online wish lists.


    Have gently used items youd like to donate? See our list of accepted items here.



  • Can I make a donation in honor or in memory of a special person or pet?

    Of course! You may make a donation to HAHS in honor or in memory of special person or pet in person, online, over the phone at 607-324-1270 ext 0, or a check may be mailed in.


    All checks can be made out to Hornell Area Humane Society, and can be mailed to:


    Hornell Area Humane Society

    7649 Industrial Park Road

    Hornell, NY 14843

  • I'm interested in an animal, will you hold it for me?

    We do not hold animals for adoption as it is our goal to get them into adoptive homes as quickly as possible so we can help more pets in need. While we do not hold animals, we also do not honor a "first come, first serve" system and will accept multiple applications on all animals in order to find the best possible fit for their needs.

  • Do you offer same day adoptions?

    No, unfortunately we do not offer same day adoptions. It typically takes anywhere between 1 -7 days to process an application. This depends on how quickly we are able to reach landlords, references, and your veterinarian. To help speed up the process, we encourage you to notify your landlord, and references that they will be receiving a call from HAHS. Also be sure to give your veterinarian a call and give verbal consent for HAHS to obtain medical records on your pets.

  • Do you offer veterinary services to the public?

    We offer limited sevices such as microchipping, testing for FelV/FIV and heartworm, and anal gland expression to the public. A full list of  our offered services can be found under the "Our Services and Programs" tab.


    **We are not able to offer wellness exams, vaccinations, medical treatment, or euthanasia services to the public.**


    A list of local vet clinics that offer wellness exams, vaccinations, etc can be found under our "Resources" tab.


    You can also find a list of pet urgent care and emergency clinics under our "Resources" tab.



  • Do you offer end of life services?

    We do not offer euthanasia services to the public, but we do offer both Cremation and Burial services for your beloved pet.

  • Do you offer boarding services for pets?

    No, unfortunately we are not able to provide boarding services to the public.


    A list of local boarding facilities/ doggy daycare providers can be found under our resources tab. 

  • I need to surrender my pet. Can you take them?

    While we encourage owners to explore all other options before considering surrendering to a shelter, we understand that surrendering may be the best option available.


    If you are in need of surrendering your pet, please give us a call to discuss your pet and the possibility of surrendering. We accept owner relenquished pets as space and resourses allow, and if the animal is deemed adoptable by HAHS evaluation.


    Please note: There is no guarentee we will be able to accept your pet for surrender, and intake will depend on available space, recourses, and an evaluation. Dogs with a history of agression or feral/agressive cats will NOT be accepted for surrender.